Four complete systems, written up the way we would hand them to your engineering team: what the work looked like before, what got built, what broke, and what it cost.
Email and chat resolution with real ERP write access, behind a one-click approval queue and an immutable ledger. Six action types graduated to automatic.
An AI voice agent on overflow and after-hours, booking straight into dispatch, with warm transfer on any hesitation.
Certificate and renewal intake: confidence-gated extraction feeding an n8n workflow that writes to the agency management system.
Spec-to-PR drafting, a review agent tuned on the team's own escaped defects, and characterisation tests on a decade-old codebase.
Support, phones, documents, or the engineering loop itself. Tell us which one hurts most.